Accor- North & Central America

Join the team at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort, and discover the essence of Maui.

Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury. With a state-of-the-art spa, island-inspired cuisine, and authentic cultural experiences, Fairmont Kea Lani provides endless opportunities for both personal and professional development.

Position: Social Media Marketing Coordinator Type: Full-time Location: Wailea, Maui, Hawaii

Benefits:

• Comprehensive benefits package (Medical, Vision, and Dental)
• 401(k)
• One complimentary duty meal for employees working more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through Fairmont Academies
• Opportunity for career growth within the property and globally
• Contribution to Corporate Social Responsibility activities, like Planet 21

Job Description: As a Social Media Marketing Coordinator, you will play a key role in supporting the goals and strategies of the Marketing department. Your creativity, attention to detail, and organizational skills will contribute to sharing the story of Fairmont Kea Lani and its exceptional offerings.

Responsibilities:

1. Social Media Management (45%):
   • Assist in planning and executing strategic social media campaigns.
   • Engage followers/fans on all resort social media channels, including F&B venues, Hawaiian cultural center, and spa.
   • Coordinate social influencer and content creator collaborations.
   • Manage content creation, engagement, and channel management.
2. Content Marketing (35%):
   • Create and maintain content for various online platforms, including the resort’s website and specific venue sites.
   • Monitor online review sites and draft responses as necessary.
   • Assist in the preparation of monthly PR/Marketing reports.
   • Assist with hotel communications and print projects.
3. Media/Public Relations Support (20%):
   • Identify and vet potential media guests, including social media influencers, content creators, and journalists.
   • Set reservations, create itineraries, submit amenity requests, and post site alerts for incoming media guests.
   • Assist with hotel photo and video shoots, coordinating with relevant departments.
   • Organize and maintain the image library for internal and external sites.

Qualifications:

• Experience in Social Media management, Public Relations/Marketing support (preferred).
• Photography/content creation experience (preferred).
• Administrative assistant experience in the hospitality industry (preferred).
• Post-secondary education in Hospitality Management is an asset.
• Excellent communication skills (verbal and written).
• Service-oriented with the ability to communicate effectively with individuals at all levels.

Apply Now