Sweetwater 

Sweetwater, the nation’s number one online retailer of music instruments and pro audio gear, is seeking a motivated, organized, and driven Social Media Coordinator to add to our growing Marketing team

As a Social Media Coordinator, you will work on organic social media posts and community engagement. In this role, you will be heavily involved with coordination, scheduling, delivery, performance measurement, and optimization of content for organic social media.

You will also be involved with customer reviews, customer service, audience engagement, and direct customer engagement. You will have the opportunity to work on new projects and initiatives as assigned by the Social Media Manager.

In order to be successful, you will need to understand how to be actively involved in project management, content calendar planning and concepting, project traffic control, and inter-team communication.

Job Responsibilities

• Responsible for project coordination, working with the Sweetwater Marketing team and outside partners to successfully move projects along in order to meet deadlines
• Day-to-day maintenance and optimization of content calendar
• Assist with distributing content evenly throughout the day/week and optimizing its performance on each social media platform
• In charge of database management and ensuring that our content management system/database is accurate and up to date
• You will be responsible for some copywriting, creating posts based on creative briefs, ensuring that copy is both effective and on brand
• Execute community engagement initiatives, including assisting with customer reviews, customer service, and identifying any issues that require elevation
• Work to develop an understanding of social media best practices and constantly seek to optimize our content across all platforms while maintaining production efficiency

Qualifications

• Bachelor’s Degree in Marketing, Communications, Creative Writing, Management, Business, or related field
• Must be proficient in Microsoft Office Suite (Excel, Outlook, Powerpoint, Teams Etc.)
• 0-3 years of experience in Social Media Marketing, Marketing Coordination, or related field
• Experience with Social Media Marketing and related concepts preferred
• Experience with project management software such as AirTable, JIRA, Sprout, Hootsuite, Falcon, or other is preferred
• Any background or knowledge with music gear or instruments is always a plus

Sweetwater “Ideal” Team-Player

• WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
• Get Things Done – You have a great work ethic and move through tasks with a sense of urgency
• Obsesses over the Details – You are committed to paying attention to the details
• Drives Continuous Improvement – You are always focusing on effective and efficient work and ways to get better
• Develop the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey

Apply Now