Social Media & Community Engagement
Overview
Cyber Dive
We’re hunting for an energetic, charismatic whiz (be it firecracker, mystic, unicorn, maestro, sage, or simply a human) to magnify our brand’s voice across social channels and online communities. Full-time. In-office or hybrid.
What We Are Like:
Young, agile, and booming—that’s us. Buckle up, because the pace is intense!
Diversity thrives here—each day and person. Yet, fervor binds us.
Our Values:
- United Teams over Star Players
- Quality First, not Hasty Results
- Customer-Centricity over Short-Term Gains
- Action & Experimentation over Endless Debate
- Wellness & Balance over Burnout
- Frank Feedback over Surface-Level Peace
What You Are Like:
- Restless spirit that challenges norms and relishes innovation
- Dreamer, who’s also a doer
- Your convictions are strong, yet grounded in logic, not just whims
- Resilient, especially when faced with setbacks
- You’re hands-on—ready to delve into the intricate facets of social engagement
- Driven by metrics and a pro at conveying their significance to peers
- Independent, exceptional at organizing & strategizing
- Adaptability is your middle name; ready to pivot whenever needed
- Recognizes personal flaws; open to feedback, irrespective of its presentation
- Outside work, you’re zealous about something—and you thrive when you can share that passion
What You’ve Done:
- Surpassed ordinary; pursued the extraordinary
- Handled projects that echo louder than mere academic accolades or jargon
- Plus: If you can provide a snapshot of your stellar digital/social footprint
What You Know:
- Platforms: In-depth understanding of major social media platforms such as Facebook, Instagram, Twitter, LinkedIn, TikTok, and emerging platforms. You’re familiar with each platform’s algorithms, trends, and engagement strategies.
- Community Management: Experience in fostering and nurturing online communities, ensuring the brand’s voice remains consistent and engaging across all touchpoints.
- Engagement Tactics: Proven methods and strategies to spark conversations, improve user engagement, and drive authentic interactions within communities.
- Analytical Tools: Familiarity with social media analytical tools like Google Analytics, Facebook Insights, Sprout Social, or similar. You can dissect data to understand user behavior and refine engagement strategies accordingly.
- Crisis Management: Ability to handle negative comments or PR crises gracefully and professionally, turning potential pitfalls into opportunities for positive brand recognition.
- Content Creation: Awareness of content formats that work best on different platforms, whether it’s short-form videos, memes, infographics, or thought-provoking articles. A plus if you have experience with content creation tools.
- Trending Topics: Always on the pulse of current events, memes, and trends to create timely and relevant engagements.
- Audience Understanding: Deep knowledge of the target demographic, understanding their likes, dislikes, and what makes them tick. Tailoring strategies and content to resonate with them.
- SEO & SEM: Though not always required, a foundational knowledge of Search Engine Optimization and Search Engine Marketing can be a valuable asset for amplifying community content.
- Collaboration Skills: Experience working hand-in-hand with content creators, marketing teams, and customer service representatives to ensure a consistent and unified brand message.
The Job:
- Amplify our brand across social channels: curate, create, and engage.
- Dive deep into online communities—engage, respond, represent.
- Analyze metrics, refine strategies, and be our social pulse.
- Translate our ethos into every like, share, comment, and tweet.
The Hiring Process:
- Step 1: Application Submission.
- Step 2: Showcase Your Digital Engagements.
- Step 3: 30-Min Chat Over The Phone.
- Step 4: In-depth Conversation (90-mins, Video/Physical meet-up).
- Step 5: The Verdict.
Apply Now
Job Nature
Full Time
Job Location
Mesa