North End Teleservices

Join NET, a dynamic company at the forefront of innovation, as our Social Media and Digital Content Specialist. With a commitment to excellence, we are seeking an individual who will play a pivotal role in enhancing NET’s brand presence across various platforms, contributing to increased exposure and reaching a national and international audience.

Responsibilities:

• Uphold and promote the NET brand across social platforms, aligning with brand goals and strategies.
• Assist in the development and execution of Customer Experience, Marketing, Communication, and Sales objectives.
• Create and maintain graphics for email, social media, website, and other communications.
• Develop high-quality images and videos to meet brand, marketing, and advertising goals.
• Maintain and update the company’s website regularly.
• Contribute to the development of a comprehensive social media strategy to engage and expand NET’s following.
• Create and schedule social media and internal communication posts on platforms such as Facebook, LinkedIn, Twitter, Instagram, TikTok, and YouTube.
• Write compelling copy for all communication channels.
• Monitor and respond to online activity across social media channels.
• Enhance internal communications, fostering a complete digital communication approach.
• Encourage increased social media participation among employees.
• Create collateral such as PIMs, brochures, cards, pamphlets, ads, and other printed or digital materials.
• Analyze and assist in the development of strategies for social media and website traffic to enhance organizational reach.
• Provide data analytics and performance analysis, maintaining and developing metrics.
• Actively participate in the marketing, communications, sales, and public relations team, contributing to the achievement of company goals.

Requirements:

• Proficiency in Word, Excel, and PowerPoint for presentations and reports.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively within a team.
• Initiative and resourcefulness, demonstrating the ability to see projects through to completion.
• Genuine curiosity and a desire to learn, adapting to the company’s evolving needs.
• Graphic design experience is essential, along with a minimum of 3 years in graphic design, marketing, or a related field.
• Some college and/or certifications in relevant areas are preferred.
• Solid background in customer service, communications, event planning, and design.
• Experience in running or working with a social media calendar.

Compensation: NET offers a competitive compensation package commensurate with skills and experience.

Benefits: NET provides a comprehensive benefits package for eligible employees.

Attendance and Punctuality: Employees are expected to adhere to assigned work schedules and comply with attendance and punctuality requirements.

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