Crocs

The Global Social Media Associate Specialist is passionate about organic social media content, detaile oriented, witty and chronically online. The ideal candidate must be a self-starter, pop culture enthusiast, and have strong written communication skills and editorial taste. Must be able to pinpoint today’s microtrend or latest version of “rizz” – and use it correctly in a TikTok comment.

This person will work cross functionally with internal and external partners, making sure all things social ladder into Crocs Social Tone, and channel/campaign strategies. The Associate Specialist, Global Organic Social Media reports into the Sr. Specialist Global Social Media.

What You’ll Do

• Own scheduling, posting and commenting across all Organic Social Media channels
• Experience with Sprinklr is a plus
• In-platform editing skills required
• Be Crocs’ voice on social:
• Ladder all Community Management to Crocs tone of voice across different audience affinities/platforms
• Execute proactive and reactive Community Management on and off Crocs channels with support from the Sr. Specialist of Global Social Media and team including guidelines for campaigns, FAQs, etc
• UGC searching and permissioning
• Identify and execute fan gifting opportunities aka “Surprise and Delight”
• Reporting and analyzing Croc Nation themes, community insights and KPI metrics

What You’ll Bring to the Table

• B.A. or in progress
• 1-4 years of social media marketing experience or similar applicable field
• Organic social media and pop culture enthusiast
• Deeply detailed oriented, strategically creative, brave and problem-solver
• Strong written communication skills, must be fluent in internet and brand speak
• Video and photo experience a plus: You won’t be creating content, but need to know how to give notes to finesse edits that feel authentic to audiences.
• Highly adaptable: Ability to adopt newness swiftly, shifting algorithms and knowing which tone of voice to activate.
• Improv or comedy experience/training, “yes and” mentality
• Willingness to partner with and define legal parameters because lawyers are our besties
• Excellent collaborator and thorough executor (the details really matter!)
• Constantly clued into social trends, world news, pop culture and fandoms (Don’t be shy, show us your screentime…)
• Optimistic, goal-oriented and always curious.
• Availability to work at Broomfield HQ and extracurricular learning opportunities

Apply Now