Associate Specialist- Global Social Media
Overview
Crocs
The Global Social Media Associate Specialist is passionate about organic social media content, detaile oriented, witty and chronically online. The ideal candidate must be a self-starter, pop culture enthusiast, and have strong written communication skills and editorial taste. Must be able to pinpoint today’s microtrend or latest version of “rizz” – and use it correctly in a TikTok comment.
This person will work cross functionally with internal and external partners, making sure all things social ladder into Crocs Social Tone, and channel/campaign strategies. The Associate Specialist, Global Organic Social Media reports into the Sr. Specialist Global Social Media.
What You’ll Do
- Own scheduling, posting and commenting across all Organic Social Media channels
- Experience with Sprinklr is a plus
- In-platform editing skills required
- Be Crocs’ voice on social:
- Ladder all Community Management to Crocs tone of voice across different audience affinities/platforms
- Execute proactive and reactive Community Management on and off Crocs channels with support from the Sr. Specialist of Global Social Media and team including guidelines for campaigns, FAQs, etc
- UGC searching and permissioning
- Identify and execute fan gifting opportunities aka “Surprise and Delight”
- Reporting and analyzing Croc Nation themes, community insights and KPI metrics
What You’ll Bring to the Table
- B.A. or in progress
- 1-4 years of social media marketing experience or similar applicable field
- Organic social media and pop culture enthusiast
- Deeply detailed oriented, strategically creative, brave and problem-solver
- Strong written communication skills, must be fluent in internet and brand speak
- Video and photo experience a plus: You won’t be creating content, but need to know how to give notes to finesse edits that feel authentic to audiences.
- Highly adaptable: Ability to adopt newness swiftly, shifting algorithms and knowing which tone of voice to activate.
- Improv or comedy experience/training, “yes and” mentality
- Willingness to partner with and define legal parameters because lawyers are our besties
- Excellent collaborator and thorough executor (the details really matter!)
- Constantly clued into social trends, world news, pop culture and fandoms (Don’t be shy, show us your screentime…)
- Optimistic, goal-oriented and always curious.
- Availability to work at Broomfield HQ and extracurricular learning opportunities
Apply Now
Job Nature
Full Time
Job Location
Broomfield