Orangetheory Fitness

We are seeking a self-driven Social Media Coordinator and charismatic Sales Associate who has proven experience in both the fitness and hospitality industries. You must be able to handle multiple tasks at one time while maintaining a positive customer facing attitude.

Sales Associate/Social Media Coordinator Responsibilities:

• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries follow-up calls/customer care calls
• Leads OTF studio previews with prospects and/or fitness program holders
• Greets members and guests promptly, enthusiastically, and with a smile to create a friendly positive entrance into the OTF studio
• Implement studio-specific marketing ideas and strategies
• Plan and video social media content with staff and coaches
• Create report for for analysis of lead generating data including weekly tracking, demographics for marketing/sponsors
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
• Must be able to participate in 1-2 OTF scheduled workouts per week
• Maintains an organized and clean lobby/front desk area
• Responsible for processing accurate cash and credit card transactions
• Follow up and follow through activities with all prospective clients
• Responds immediately to member requests, inquiries, and concerns.
• Handling members’ concerns in a professional and objective manner with the goal of resolution.
• Presenting the OTF concept to any interested consumers, also known as “intros”.
• Proper onboarding all OTF clients through the use of Client Intake Forms and Membership Agreements.
• Works closely with Fitness Team to ensure that processes are fulfilled
• Responsible for attending and participating in all relative OTF training programs

Qualifications:

• Excellent customer service skills
• Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multi-task and excel in a busy environment.
• Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
• Health & Fitness minded people strongly preferred
• High school diploma required.
• Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude).
• Flexible to the workday, evening and/or weekend hours as needed.

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