Social Media Specialist

Overview

Gun Lake Casino

 

At Gun Lake Casino, every Team Member is an ambassador, essential to the success of our company and our culture.

We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino and embody the core values of the Seven Grandfather Teachings:

  • Love: Love your brothers and sisters and share with them.
  • Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.
  • Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.
  • Bravery: To do what is right, even in the most difficult of times.
  • Honesty: Be honest in every action and provide good feelings in your heart.
  • Wisdom: We cherish knowledge; wisdom is used for the good of the people.
  • Humility: Know that you are equal to everyone else, no better, no less.

In This Role:

  • Assists with various advertising duties, focusing on social media marketing, content creation, social care, and engagement to grow audiences, awareness, and loyalty.
  • Conduct social media audits for enterprise campaigns and initiatives.
  • Manage the social media presence for Property channels.
  • Assists in establishing and maintaining positive relationships with departments.
  • Create and execute social media strategy through competitive research, messaging, and audience identification.
  • Stay current with the competitive landscape and social/cultural trends on platforms like Facebook, Instagram, Snapchat, Twitter, and other emerging technologies.
  • Generate, edit, and publish daily/weekly content within each platform to build the brand and increase visibility.
  • Maintain consistency of the online community by moderating content, providing initial responses to inquiries, engaging in dialogues, and answering questions.
  • Assist in evaluating the effectiveness of paid social marketing campaigns by tracking campaign response and providing feedback on findings with actionable recommendations for performance improvements across all social platforms.
  • Monitor community feedback in real-time and respond/engage with the brand’s audience seven (7) days a week across multiple platforms.
  • Coordinate with all stakeholders to photograph property amenity areas, venues, team members, promotions, events, and nightlife for posting to social platforms.
  • Publish event photo albums promptly and maintain a collection of promotional/lifestyle images.
  • Assist with creating and presenting monthly social media progress reports and competitive analysis reports to Marketing and Executive management.
  • Must have time management, critical thinking, problem-solving, and presentation skills.
  • Must be available to capture social content during high-traffic times (evenings and weekends).
  • Have in-depth knowledge of using popular platforms including but not limited to Instagram, Facebook, Twitter, Tik Tok.
  • Responsible for always practicing, supporting, and promoting Gun Lake Casino’s “4-Diamond Standards.”
  • Maintain a high level of personal integrity on and off duty.
  • Practice teamwork, support fellow Team Members, and create an energized, positive, team-oriented work environment.
  • Interact with Guests in a friendly and courteous manner and handle all Guest opportunities promptly.
  • Must be able to effectively communicate both written and verbally with Guests, Team Members, and Management.
  • Maintain excellent grooming and uniform standards.
  • All other duties as assigned.

Essential Qualifications:

  • A Bachelor’s Degree from an accredited university with a concentration in Marketing, Advertising, Communication, Business, or related field is required. Experience in lieu of education will be considered.
  • A minimum of two (2) years of project management and digital marketing experience preferred.
  • Must be at least 21 years of age.
  • Work experience in the gaming or hospitality industry is preferred.
  • Must obtain a Gun Lake Tribal Gaming License.

Apply Now

Job Nature
Full Time
Job Location
Michigan

Apply Now

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